Delivery and Payments

BELLADRESS SRL makes all the necessary efforts regarding the acceptance and processing of orders and will try to deliver your order to a home address or another address in Romania, according to the delivery option selected by you.

The products in the store will be delivered depending on the country of destination within:
1. 3-9 days International
2. 3-9 days for ROMANIA
3. 3-9 days for the Republic of Moldova
Although our intention is to make the delivery within the communicated interval, we inform you that the delivery could take longer due to events beyond our control, but not more than 30 calendar days from the order confirmation date. If the delivery time exceeds 30 days, you can cancel the order.

Once you have placed your order, if you have provided us with your email address, you will receive an email confirmation with expected delivery details. If your order does not arrive on the scheduled date, please contact us by phone: +40 743 078 080, +373 69 25 65 18 or email: contact@belladress.co

WHERE DO WE SHIP ORDERS?
Items ordered on www.belladress.co can only be delivered to persons at least 18 years of age.

WHO WILL DELIVER MY PACKAGE?
1. All international orders will be shipped by BELLADRESS with: DHL
2. In Romania, BELLADRESS collaborates with: DPD.
3. In the Republic of Moldova, BELLADRESS collaborates with: Fan Courier.

WHAT ARE THE SHIPPING COSTS FOR ONLINE PURCHASES?
The delivery price is calculated at the end of the order.

HOW LONG DOES DELIVERY TAKE?
The products in the store will be delivered depending on the country of destination within:
1. 3-9 business days International
2. 3-9 working days for ROMANIA
3. 3-9 working days for the Republic of Moldova

CAN I CANCEL OR CHANGE THE ORDER?
We're starting to process your quick order, which means we can't make changes after confirmation. This includes changing your delivery address or delivery option.
However, you may be able to cancel your order and place a new one as we have a short grace period after order confirmation.

As soon as we start packing the package, we will send you an email with delivery information and a link that allows you to follow the start stage online.


Payment methods

Credit or debit card

You can enter your payment details at the time of placing your order using a valid credit or debit card (VISA, Maestro or Mastercard). BellaDress reserves the right to verify the validity of the credit or debit card, the solvency in relation to the value of the order and whether the buyer's address details are correct. Depending on the result of these checks, we may refuse certain orders. Please note that any bank charges will be borne by you.

Cash on delivery
You can choose to pay cash on delivery when you receive the goods at no additional cost. This option is only valid for Romania and the Republic of Moldova. For international orders there is no such service.

Payment in installments (offer valid in Romania)
Buy now, pay later, through TBIBANK

Next to TBIBANK we have implemented a 100% online installment payment system, which can be accessed directly from our website, without trips to the bank and without a credit card.

The steps are simple:

select the " Buy now, pay later, via TBIBANK " option as the payment method and complete the order

you will be redirected to the TBI page - please wait a few moments until the transfer is completed

you will have the opportunity to choose the number of installments and the desired monthly amount

you identify yourself remotely based on the original identity card

you sign the documents electronically, through a code received by SMS. You need to have a source of income registered with ANAF for at least 3 months

after approval, we deliver your order.

For more details, you can access the following link: https://tbibank.ro/landing-pages/lp-cu-taxa/